policyLegal Documentation

Privacy Policy

Your privacy is at the core of everything we build. This policy outlines how Ether Drive handles your personal and stored data.

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1. Introduction

This Privacy Policy describes how Ether Drive ("we", "us", or "our") collects, uses, and discloses your information when you use our storage and productivity services. By accessing Ether Drive, you agree to the practices described in this policy.

Last Updated: November 14, 2024
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2. Information We Collect

We collect several types of information to provide and improve our service to you:

Personal Data

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you, including your name and email address.

Usage Data

We automatically collect information about how the Service is accessed and used. This may include your IP address, browser type, and the pages you visit.

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We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. These are essential for maintaining your session and security preferences.

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3. How We Use Information

Ether Drive uses the collected data for various purposes:

  • check_circleTo provide and maintain the Service, including monitoring usage.
  • check_circleTo notify you about changes to our Service or your account status.
  • check_circleTo provide customer support and gather analysis to improve the user experience.
  • check_circleTo detect, prevent, and address technical issues or security threats.
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4. Data Storage & Security

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End-to-End Encryption (E2EE)

Your files are encrypted before they even leave your device.

Security is our highest priority. We utilize industry-standard AES-256 encryption for data at rest and TLS 1.3 for data in transit. Furthermore, our architecture implements **Zero-Knowledge Encryption**, meaning only you possess the keys to decrypt your personal storage. We cannot access your files even if compelled by law.

256-bitAES Encryption
99.9%Uptime SLA
0Backdoor Access
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5. Your User Rights

Under global regulations such as GDPR and CCPA, you have specific rights regarding your personal data:

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Right to Access

You can request a copy of the personal data we hold about you at any time.

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Right to Rectification

You have the right to request that we correct any information you believe is inaccurate.

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Right to Deletion

Often referred to as the "Right to be Forgotten," you can request that we erase your personal data.

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6. Third-Party Services

Ether Drive integrates with several high-quality providers to enhance your productivity. Our primary infrastructure leverages **Nextcloud** for open-standard file synchronization. We also utilize third-party payment processors (Stripe/PayPal) where your financial information is handled under their respective privacy policies.

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Nextcloud Federation

Standardized data handling for maximum interoperability.

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7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please don't hesitate to reach out to our Privacy Officer.